Cisco SPA8800 Informations techniques Page 93

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Status Module
Tro u b l e s h o o t in g
Cisco Unified Communications UC320W Administration Guide 93
11
CLID: The Caller ID phone number of the calling party.
Calling Line Name: The Caller ID name of the calling party.
DNIS: The dialed number, as determined by the Dialed Number
Identification Service (DNIS).
Duration: The length of the call, displayed in hours, minutes, and seconds.
Working with the Data
To sort the records: Click any column heading to sort the list in ascending
order. Click the column heading again to sort in descending order.
To filter the list to show only records containing specified values: Click in
the filter field type characters or keywords, and then press the Enter key to
filter the display. For example, in the CLID field, enter a phone number to
view only the records for that number.
To remove a filter : An X icon appears immediately to the right of the filter
field. Click this button to remove the filter.
To remove all filters: An X button appears at the end of the filter row. Click
this button to remove all filters and to show all available records.
To refresh the list of records: Click the Refresh button to refresh the list
with the latest data.
To refresh the details: Click the Refresh button to refresh this section with
the latest data. The icon appears near the top right corner of the table.
To export the data: Click the Download icon to export the data to a CSV file.
You can open the file in a text-editing program such as Notepad or a
spreadsheet program such as Microsoft Excel.
Troubleshooting
When investigating issues, you can use the
Status > Troubleshooting
page to
temporarily enable system logs to collect information. As a best practice, Cisco
recommends that you enable logging only when needed, and disable logging
when you finish the investigation. Logging consumes resources and can impact
system performance.
System Logs: Click On to enable logging, or click Off to disable this feature.
To avoid unnecessary impact on system resources, disable logging when
you finish troubleshooting.
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