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User/Group Features
Phone Buttons
Cisco Unified Communications UC320W Administration Guide 72
8
Settings for Phone Buttons
• Personal Extension (phones only) Choose the number of buttons to
reserve for the primary personal extension. Each button supports two
concurrent calls. Click the up-arrow button to increase the number of
buttons, or click the down-arrow button to decrease the number. The
selected buttons are represented by white icons displaying the user name
and extension number.
• Group Buttons (phones only) If the user has Additional Extensions or is a
member of a Shared FXO Line or a Shared Extension, the configured
buttons appear. To adjust the settings, see the
Shared FXO Lines
page, the
Additional Extensions
page, or the
Shared Extensions
page.
• Individual Buttons (phones and side cars) From the drop-down list,
choose a function, as described below.
- Unused: This button is not configured. Tip: You may wish to leave a
button unconfigured so the user can add a personal speed dial. To do so,
the user presses and holds the unused button for 3 to 4 seconds. Then
the user enters a name and phone number. Note: A personal speed dial
button can be overwritten if you change the phone button settings in the
configuration utility.
- Auto-Dial (speed dial): Dials a specified number. After you choose this
option, choose Internal or External. For internal numbers, choose from
the drop-down list. For an external number, specify the digit that is
required to get an outside line, and then enter the phone number. Digits
for outside lines are specified on the Internal Dialing page. Tip: This
feature is useful if a user frequently calls or transfers calls to another
user or group.
- BLF: Busy Lamp Field. Monitors the status (ringing, on a call, or on hold)
of another extension. (Not available for FXS phones and system
extensions such as Auto Attendant.) You can use this button to pick up a
call that is ringing on the monitored extension. You also can press this
button to speed-dial the number. After you choose this option, choose
the Target User and the Target Extension (a user may have more than
one extension). Tip: This feature is useful for an administrative assistant
who monitors the phone of an executive, and for co-workers who back
up one another during breaks.
- Block CLID: Blocks the caller ID from a call. To use this feature, the user
presses the button and then dials the number. Caller ID is blocked for the
current call only. Tip: This feature is useful for users who frequently use
- Cisco Small Business 1
- Unified Communications UC320W 1
- ADMINISTRATION 1
- Contents 3
- Chapter 1: Welcome 9 3
- Chapter 2: Site 19 3
- Chapter 3: Telephony 23 4
- Chapter 5: Users/Phones 43 5
- Chapter 7: Call Routing 57 5
- Chapter 9: Network 77 6
- Cisco SPA301 Connections 107 7
- Welcome 1 9
- Getting Started - LAN Devices 12
- Configuration Module Overview 13
- Saving a Session 15
- Critical Updates 17
- Features of the Help System 18
- Sending Feedback to Cisco 18
- Logging Out 18
- System Access 20
- Automatic Maintenance 21
- USB Backup 22
- Telephony 3 23
- Gateways 24
- PBX/Key System 26
- Day/Night Features 27
- Select Schedule Behavior 28
- Phone Buttons 29
- Christmas,25,12,2011,true 30
- Internal Dialing 31
- Ports and Trunks 4 34
- Settings for FXO Ports 35
- FXO Gain Settings 35
- FXO Impedance Matching 36
- FXS Ports 37
- SIP/BRI Trunks 37
- SIP Provider Settings 38
- Systemwide SIP Parameters 39
- Mediatrix Gateway Settings 40
- Outbound Trunks 41
- Shared FXO Lines 42
- Users/Phones 5 43
- Settings for User Records 44
- Other Data Entry Options 44
- Assign Phones 46
- Extension Buttons 6 48
- Settings for Shared FXO Lines 50
- Shared Extensions 52
- Shared Extension Settings 53
- Additional Extensions 55
- Call Routing 7 57
- Paging Groups 58
- Hunt Groups 59
- Hunt Group Settings 60
- Auto Attendant 62
- Buttons for AA Menus 63
- Setting Up Prompts 64
- Settings for AA Prompts 64
- Using the AA Prompts Recorder 66
- Inbound Calls 67
- User/Group Features 8 69
- Voicemail to Email 70
- Settings for Phone Buttons 72
- Phone Button Labels 74
- Directory 75
- Network 9 77
- Wireless 81
- Port Forwarding 82
- Settings for Port Forwarding 83
- Apply Changes 10 84
- Apply Configuration 85
- Status Module 11 86
- Status > Devices 87
- Networks 89
- DHCP Clients 90
- Voicemail 91
- External Trunks 92
- External Call Records 92
- Troubleshooting 93
- How Do I 12 95
- Tro u b l e s h o o t in g 100
- Communications System 102
- Wall Mounting 103
- Horizontal Orientation 104
- Vertical Orientation 104
- LAN (10/100/1000) 105
- Phone Connections 107
- STEP 1 To turn the tab: 115
- 1 Retention tab 2 Latch 116
- Connecting the Power 117
- Upgrading the Phone Firmware 119
- Connecting Attendant Consoles 119
- 1 AUX port 2 AUX IN port 121
- 3 Cable slot 121
- Where to Go From Here 124
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