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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
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Chapter 1 General Troubleshooting
Troubleshooting Ethernet Circuit Paths With Loopbacks
Caution Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this,
perform an external switch if a switch has not already occurred. Refer to the procedures in the
“2.10.1 Protection Switching, Lock Initiation, and Clearing” section on page 2-156. For more
information, refer to the “Maintain the Node” chapter in the Cisco ONS 15310-CL and
Cisco ONS 15310-MA Procedure Guide.
Step 2 Resend test traffic on the loopback circuit with a known-good card installed.
Step 3 If the test set indicates a good circuit, the problem was probably the defective card. Return the defective
card to Cisco through the Return Materials Authorization (RMA) process. Contact Cisco Technical
Support (1-800-553-2447).
Step 4 Complete the “Physically Replace a Card” procedure on page 2-163 for the faulty card.
Step 5 Clear the facility loopback:
a. Double-click the CE100T-8 card, then click the Maintenance > Loopback tabs.
b. Choose None from the Loopback Type column for the port being tested.
c. Choose the appropriate state (IS; OOS,DSBLD; OOS,MT) from the Admin State column for the port
being tested.
d. Click Apply.
e. Click Yes in the confirmation dialog box.
Step 6 Complete the “1.6.2 Perform a Terminal Loopback on a Source-Node Ethernet Port” procedure on
page 1-33.
1.6.2 Perform a Terminal Loopback on a Source-Node Ethernet Port
The terminal loopback test is performed on the node source Ethernet port. To do this, you create a
bidirectional circuit that starts on the node destination CE100T-8 port and loops back on node source
CE100T-8 port. You then proceed with the terminal loopback test. Completing a successful terminal
loopback to a node source port verifies that the circuit is good to the source port.
Note Terminal loopbacks require on-site personnel.
Caution Performing a loopback on an in-service circuit is service-affecting.
Complete the “Create the Terminal Loopback on a Source-Node Ethernet Port” procedure on page 1-33.
Create the Terminal Loopback on a Source-Node Ethernet Port
Step 1 Connect a test set to the port you are testing:
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