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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 1 Solution Overview
Solution Features
Multiple Directory Numbers (MDN)
Multiple directory numbers (MDN) service is also known as teen service. It enables one primary DN and
one or two secondary DNs to be assigned to a single line termination. A specific unique ringing pattern
is assigned to each DN, so that each incoming call can be individually identified. A distinctive CW tone
is also assigned to each DN so that each incoming call can be individually identified when the line is
busy.
Speed Call
The speed call feature is available for individual subscrobers or groups of subscribers.
Speed Call for Individual Subscribers
The speed call feature allows a user to program the phone line so that they can dial selected or frequently
called numbers using just one or two digits. After programming the line from their handset, the user can
enter the one- or two-digit number, followed by the # symbol or a four-second delay, and the system
automatically dials the applicable DN. The programming data is stored in the SC1D (one-digit) or SC2D
(two-digit) table of the Cisco BTS 10200 Softswitch. These tables can also be programmed by the
service provider via CLI commands.
Group Speed Call
The group speed call feature allows members of a Centrex group or multiline hunt group (MLHG) to
program a list so that they can select and dial frequently called numbers using one or two digits A
customer is allowed both one- and two-digit speed calling. In the case of shared lists for group speed
calling, only one of the customers sharing the list may have the customer-changeable option. The switch
is able to provide a given line with both a shared list and an individual list with the requirement that one
must be a one-digit list and the other a two-digit list. If speed calling is assigned to a multiline hunt
group, all members of that group have access to the shared group speed call list. If, however, a line in
the group also has individual speed calling, then the individual speed calling will take precedence over
the group speed calling.
Subscriber-Controlled Services and Screening List Editing
Subscriber-controlled services allow individual users to screen and manage their incoming calls. The
user can specify lists of DNs for which incoming calls are to be screened and given any of the following
treatments:
Selective Call Forwarding
Selective Call Acceptance
Selective Call Rejection
Distinctive Ringing/Call Waiting
The user can create screening lists, add DNs to the lists, and edit the lists, via the screening list editing
(SLE) function. The user performs the SLE functions, and activates/deactivates the services, via VSCs.
Each VSC connects the user to the appropriate IVR media server functions. The VSCs are
preprovisioned in the Cisco BTS 10200 Softswitch.
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