Cisco CX-FEIP-1TX= Installation and con?guration Manuel d'instructions télécharger pdf (Page 230)

100

101

220

3300 ICP Technician’s Handbook

While on a call at a

resilient phone, the

primary ICP goes out of

service, and the call is

immediately dropped (no

call survival). After you

hang up the IP phone

and go off-hook again,

the IP phone remains out

of service.

Refer to the 3300 ICP Resiliency document on Mitel

OnLine for corrective action.

After an IP phone fails

over to its secondary

ICP, you can make calls

from it, but other TDM

phones, trunks, or IP

devices in the cluster

cannot call it.

Refer to the 3300 ICP Resiliency document on Mitel

OnLine for corrective action.

After the primary ICP is

returned to service, the

IP phones do not fail

back to the primary. If an

IP phone is on its

secondary ICP, you hear

beeps every 20 seconds,

and the phone displays

"Fail <ICP IP address>".

Refer to the 3300 ICP Resiliency document on Mitel

OnLine for corrective action.

Message waiting

indicator on a resilient

phone continues flashing

for a Callback message

that has already been

returned.

Refer to the 3300 ICP Resiliency document on Mitel

OnLine for corrective action.

Hot desk users cannot

phones fail over to the

secondary ICP.

Refer to the 3300 ICP Resiliency document on Mitel

OnLine for corrective action.

Hot Desk user does not

receive voice mail.

Refer to the 3300 ICP Resiliency document on Mitel

OnLine for corrective action.

Table 28: Phone Connection Problems Troubleshooting (continued)

Symptoms

Probable

Causes

Corrective Action

(Page 4 of 5)

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