
102 DGVox 8 Management Console Configuration Guide
Chapter 1 - Management Console
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Managing Avaya TSAPI Settings for
Passive Recording
Avaya TSAPI settings for passive recording need to be set , if the recording is done in
passive mode using TX100 or SPAN ports for Avaya, the agent id and other details
need to be tagged with the recorded calls.
Modifying TSAPI Settings for Passive
Recording – General Settings
This option allows you to set Avaya TSAPI settings for passive recording in general
settings.
To modify general settings
On the Management Console window, double-click Avaya TSAPI Settings for Passive
Recording.
The AVAYA TSAPI Settings for Passive Recording window is displayed.
Click the General Settings tab.
The General Settings tab is displayed.
FIG UR E 95: AV AYA TSAPI SE TT IN GS F OR PAS SIV E REC ORD ING – GE NE RAL SET TI NGS
TAB LE 44: AV AY A TSAPI SETT ING S FOR PAS SIV E REC ORD IN G – GE NE RA L SE TT IN GS
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