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Chapter 10 Troubleshooting
User Log
SCE 1000 2xGBE Release 2.0.10 User Guide
OL-7117-02 10-15
Symptom How to look for the
specific cause
Possible Cause Resolution
Message time stamps
in the log file are not
as expected
• Clock or timezone
configuration is
incorrect (wrong time
or time zone)
• Configure clock
time and time
zone
Refer to Time
Clocks and Time
Zone (on page 6-
11).
- SCE 1000 2xGBE Release 2.0.10 1
- User Guide 1
- OL-7117-02 i 3
- Contents 10
- Preface 13
- Document Content 14
- Document Conventions 15
- Related Publications 15
- Cisco TAC Website 16
- Opening a TAC Case 16
- Regulatory Compliance 19
- EC Declaration of Conformity 20
- CSA NRTL (Canada) 21
- Regulatory Symbols 21
- Warning Definition Statement 22
- Ground Connection Warning 24
- Grounded Equipment Warning 24
- Grounding Warning 24
- Protective Earth Warning 24
- Ground Conductor Warning 24
- SELV Circuit Warning 26
- Battery Handling Warning 26
- Fan Tray Removal Warning 27
- Overview 29
- Chapter 1 Overview 30
- Service Control Capabilities 31
- The SCE Platform 32
- Management and Collection 33
- Subscriber Management 34
- Collection 34
- Topology 37
- SCE Platform Configuration 38
- Failure Detection Mechanism 38
- Bypass Mechanism 38
- Functionality 39
- Physical Installation 39
- Chapter 2 Topology 40
- Physical Installation 40
- Redundancy 41
- Failure and Recovery 42
- Topology-Related Parameters 43
- Connection Mode Parameter 44
- On-Failure Mode Parameter 44
- Command Line Interface 47
- CLI Authorization Levels 48
- OL-7117-02 3-3 49
- CLI Command Hierarchy 50
- OL-7117-02 3-5 51
- 3-6 OL-7117-02 52
- OL-7117-02 3-7 53
- 3-8 OL-7117-02 54
- Exiting Modes 55
- Prompt Indications 56
- CLI Help Features 57
- The [no] Prefix 58
- Command History 59
- Keyboard Shortcuts 59
- Tab Completion 60
- FTP User Name and Password 60
- CLI Scripts 61
- Installation and Startup 63
- Step 3: Preparing to Install 64
- SCE 1000 Dimensions 65
- Site Requirement Guidelines 65
- Airflow 66
- Site Requirements 67
- Installation 68
- Installation Precautions 69
- Installation 70
- OL-7117-02 4-13 75
- Back Panel 76
- OL-7117-02 4-15 77
- 4-16 OL-7117-02 78
- OL-7117-02 4-17 79
- Step 2 Refasten the screws 80
- Front Panel 81
- Front Panel 82
- Table 4-6 SCE 1000 Ports 82
- Powering up 85
- Connecting the Local Console 86
- OL-7117-02 4-25 87
- System Configuration 88
- System Configuration 90
- OL-7117-02 4-29 91
- OL-7117-02 4-31 93
- 4-32 OL-7117-02 94
- OL-7117-02 4-33 95
- 4-34 OL-7117-02 96
- Entry Formats 97
- Order of Entries 98
- OL-7117-02 4-37 99
- Step 8: Configuring SNMP 100
- OL-7117-02 4-39 101
- 4-40 OL-7117-02 102
- OL-7117-02 4-41 103
- 4-42 OL-7117-02 104
- OL-7117-02 4-43 105
- 4-44 OL-7117-02 106
- OL-7117-02 4-45 107
- 4-46 OL-7117-02 108
- OL-7117-02 4-47 109
- 4-48 OL-7117-02 110
- OL-7117-02 4-49 111
- Configuring Auto-Negotiation 112
- OL-7117-02 4-51 113
- 4-52 OL-7117-02 114
- Examining the LEDs 115
- 4-54 OL-7117-02 116
- Final Tests 117
- Viewing the User Log 118
- Configuration and Management 119
- 5-2 OL-7117-02 120
- File-system Operations 121
- Changing Directories 122
- Displaying Working Directory 122
- Working with Files 123
- Copying a File 124
- Displaying File Contents 125
- Unzipping a File 125
- 5-8 OL-7117-02 126
- OL-7117-02 5-9 127
- 5-10 OL-7117-02 128
- OL-7117-02 5-11 129
- 5-12 OL-7117-02 130
- OL-7117-02 5-13 131
- Step 3 Type 132
- OL-7117-02 5-15 133
- Passwords 134
- Changing Passwords 135
- Encryption 136
- OL-7117-02 5-19 137
- The User Log 138
- Copying the User Log 140
- Rebooting the SCE Platform 143
- 5-26 OL-7117-02 144
- EXAMPLE: 145
- Control Configuration 147
- 6-2 OL-7117-02 148
- OL-7117-02 6-3 149
- Removing an Access List 150
- Telnet Interface 151
- SNMP Interface 152
- IP Configuration 153
- Default Gateway 154
- Show IP Route 154
- IP Advertising 155
- Configuring IP Advertising 156
- Show IP Advertising 156
- Time Clocks and Time Zone 157
- Setting the Clock 158
- Setting the Calendar 158
- Setting the Time Zone 159
- Enabling SNTP unicast client 160
- OL-7117-02 6-15 161
- Domain Name (DNS) Settings 162
- Name Servers 163
- Domain Name 164
- Host Table 164
- The RDR Formatter 165
- RDR Formatter Destinations 166
- Categories 167
- Priority 167
- Protocol Version 168
- Forwarding Modes 168
- 6-24 OL-7117-02 170
- OL-7117-02 6-25 171
- The RDR Formatter 172
- OL-7117-02 6-27 173
- 6-28 OL-7117-02 174
- OL-7117-02 6-29 175
- 6-30 OL-7117-02 176
- SNMP Protocol 177
- Configuration via SNMP 178
- Security Considerations 178
- SNMP Community Strings 179
- 6-34 OL-7117-02 180
- Configuring Traps 181
- 6-36 OL-7117-02 182
- OL-7117-02 6-37 183
- 6-38 OL-7117-02 184
- OL-7117-02 6-39 185
- Cisco Enterprise MIB 186
- Failure Recovery Mode 187
- Step 1 Type exit 188
- XAMPLE: 189
- 6-44 OL-7117-02 190
- Configuring Applications 191
- 6-46 OL-7117-02 192
- OL-7117-02 6-47 193
- 6-48 OL-7117-02 194
- Line Configuration 195
- 7-2 OL-7117-02 196
- Selecting the Tunneling Mode 197
- 7-4 OL-7117-02 198
- OL-7117-02 7-5 199
- Traffic Rules 200
- Traffic counters 200
- Configuring Traffic Counters 201
- Configuring Traffic Rules 201
- 7-8 OL-7117-02 202
- OL-7117-02 7-9 203
- 7-10 OL-7117-02 204
- OL-7117-02 7-11 205
- Configuring TOS Marking 206
- Editing the Connection Mode 207
- Enforcing the Link Mode 208
- [no] link failure-reflection 209
- Auto-negotiation 210
- Managing Subscribers 213
- Subscriber Overview 214
- Subscriber Overview 215
- Aging Subscribers 216
- Subscriber Files 217
- 8-6 OL-7117-02 218
- OL-7117-02 8-7 219
- 8-8 OL-7117-02 220
- OL-7117-02 8-9 221
- Monitoring Subscribers 222
- Displaying Subscribers 224
- Monitoring Subscribers 226
- Subscriber Aging 230
- Service Attacks 233
- Attack Detection 234
- Attack Detection Thresholds 235
- Attack Handling 235
- Subscriber Notification 236
- Configuring Attack Detectors 237
- 9-6 OL-7117-02 238
- Default Attack Detector 239
- Specific Attack Detectors 240
- 9-10 OL-7117-02 242
- OL-7117-02 9-11 243
- Managing Attack Filtering 244
- Preventing Attack Filtering 245
- Forcing Attack Filtering 245
- Monitoring Attack Filtering 246
- 9-16 OL-7117-02 248
- Troubleshooting 249
- Front Panel LEDs 250
- OL-7117-02 10-3 251
- Front Panel LEDs 252
- Management Link 253
- RDR Reports 254
- Table 10-3 RDR Reports 255
- RDR Reports 256
- Subscriber side and 257
- Network side ports on the 257
- SCE Platform are 257
- Check the GBE 257
- GBE Interfaces Connectivity 258
- 10-12 OL-7117-02 260
- OL-7117-02 10-13 261
- User Log 262
- Maintenance 265
- Replacing the Fan Module 266
- Replacing the Power Module 267
- Step 1 Turn the module OFF 268
- Step 9 Turn the module ON 269
- CLI Command Reference 271
- Functional Information 272
- Syntax and Conventions 273
- All Modes 274
- OL-7117-02 A-5 275
- Exec Mode Commands 276
- OL-7117-02 A-7 277
- A-8 OL-7117-02 278
- OL-7117-02 A-9 279
- A-10 OL-7117-02 280
- OL-7117-02 A-11 281
- A-12 OL-7117-02 282
- OL-7117-02 A-13 283
- A-14 OL-7117-02 284
- OL-7117-02 A-15 285
- [no] ip domain-lookup 286
- OL-7117-02 A-17 287
- [no] ip rmi-adapter 288
- OL-7117-02 A-19 289
- [no] ip rpc-adapter 290
- OL-7117-02 A-21 291
- A-22 OL-7117-02 292
- OL-7117-02 A-23 293
- RDR-formatter history-size 294
- OL-7117-02 A-25 295
- A-26 OL-7117-02 296
- {number [1-4]}] 297
- [no] service RDR-formatter 298
- [no] service telnetd 299
- A-30 OL-7117-02 300
- OL-7117-02 A-31 301
- A-32 OL-7117-02 302
- [no] sntp broadcast client 303
- A-34 OL-7117-02 304
- [no] attack-detector default 305
- A-36 OL-7117-02 306
- [no] attack-filter 307
- L2TP identify-by 308
- OL-7117-02 A-39 309
- A-40 OL-7117-02 310
- OL-7117-02 A-41 311
- [no] silent 312
- OL-7117-02 A-43 313
- A-44 OL-7117-02 314
- OL-7117-02 A-45 315
- A-46 OL-7117-02 316
- OL-7117-02 A-47 317
- A-48 OL-7117-02 318
- [no] traffic-counter 319
- [no] traffic-rule 319
- Appendix A 320
- SAGE GUIDELINES 320
- XAMPLE 1 320
- [no] ip tunnel mode 321
- [no] duplex mode 323
- [no] speed speed 324
- [no 325
- A-56 OL-7117-02 326
- [no] access-class number in 327
- A-58 OL-7117-02 328
- OL-7117-02 A-59 329
- A-60 OL-7117-02 330
- [no] blink slot slot-number 331
- A-62 OL-7117-02 332
- OL-7117-02 A-63 333
- A-64 OL-7117-02 334
- OL-7117-02 A-65 335
- A-66 OL-7117-02 336
- OL-7117-02 A-67 337
- A-68 OL-7117-02 338
- OL-7117-02 A-69 339
- [overwrite] 340
- OL-7117-02 A-71 341
- [no] history 342
- [no] history size size 342
- OL-7117-02 A-73 343
- A-74 OL-7117-02 344
- OL-7117-02 A-75 345
- A-76 OL-7117-02 346
- [more 347
- A-78 OL-7117-02 348
- OL-7117-02 A-79 349
- A-80 OL-7117-02 350
- OL-7117-02 A-81 351
- A-82 OL-7117-02 352
- OL-7117-02 A-83 353
- A-86 OL-7117-02 356
- OL-7117-02 A-87 357
- A-88 OL-7117-02 358
- OL-7117-02 A-89 359
- A-90 OL-7117-02 360
- OL-7117-02 A-91 361
- A-92 OL-7117-02 362
- OL-7117-02 A-93 363
- A-94 OL-7117-02 364
- OL-7117-02 A-95 365
- A-96 OL-7117-02 366
- OL-7117-02 A-97 367
- A-98 OL-7117-02 368
- OL-7117-02 A-99 369
- A-100 OL-7117-02 370
- OL-7117-02 A-101 371
- A-102 OL-7117-02 372
- OL-7117-02 A-103 373
- A-104 OL-7117-02 374
- OL-7117-02 A-105 375
- A-106 OL-7117-02 376
- OL-7117-02 A-107 377
- A-108 OL-7117-02 378
- OL-7117-02 A-109 379
- A-110 OL-7117-02 380
- OL-7117-02 A-111 381
- A-112 OL-7117-02 382
- OL-7117-02 A-113 383
- A-114 OL-7117-02 384
- OL-7117-02 A-115 385
- A-116 OL-7117-02 386
- OL-7117-02 A-117 387
- A-118 OL-7117-02 388
- OL-7117-02 A-119 389
- A-120 OL-7117-02 390
- OL-7117-02 A-121 391
- A-122 OL-7117-02 392
- OL-7117-02 A-123 393
- A-124 OL-7117-02 394
- Proprietary MIB Reference 395
- Using this Reference 396
- Config-Copy MIB Objects 397
- SCE Events 398
- OL-7117-02 B-5 399
- SCE-MIB Structure 400
- Appendix B 401
- SCE Events: pcubeSeEvents 406
- SCE Events: pcubeSeEvents 408
- OL-7117-02 B-17 411
- OL-7117-02 B-19 413
- B-20 OL-7117-02 414
- B-22 OL-7117-02 416
- OL-7117-02 B-23 417
- B-24 OL-7117-02 418
- OL-7117-02 B-25 419
- B-26 OL-7117-02 420
- OL-7117-02 B-27 421
- B-28 OL-7117-02 422
- OL-7117-02 B-29 423
- B-30 OL-7117-02 424
- OL-7117-02 B-31 425
- B-32 OL-7117-02 426
- OL-7117-02 B-33 427
- B-34 OL-7117-02 428
- OL-7117-02 B-35 429
- B-36 OL-7117-02 430
- OL-7117-02 B-37 431
- B-38 OL-7117-02 432
- OL-7117-02 B-39 433
- OL-7117-02 B-41 435
- B-42 OL-7117-02 436
- OL-7117-02 B-43 437
- B-44 OL-7117-02 438
- OL-7117-02 B-45 439
- B-46 OL-7117-02 440
- OL-7117-02 B-47 441
- B-48 OL-7117-02 442
- B-50 OL-7117-02 444
- OL-7117-02 B-51 445
- B-52 OL-7117-02 446
- OL-7117-02 B-53 447
- B-54 OL-7117-02 448
- OL-7117-02 B-55 449
- B-56 OL-7117-02 450
- Access RO 451
- TimeTicks 451
- B-58 OL-7117-02 452
- OL-7117-02 B-59 453
- B-60 OL-7117-02 454
- B-62 OL-7117-02 456
- OL-7117-02 B-63 457
- B-64 OL-7117-02 458
- OL-7117-02 B-65 459
- B-66 OL-7117-02 460
- B-68 OL-7117-02 462
- OL-7117-02 B-69 463
- B-70 OL-7117-02 464
- OL-7117-02 B-71 465
- B-72 OL-7117-02 466
- OL-7117-02 B-73 467
- Supported Standards 469
- Glossary of Terms 471
- Flow Bundle 472
- Inline connection mode 472
- Link mode 472
- Glossary of Terms 474
- OL-7117-02 1 475
- Index 476
- OL-7117-02 3 477
- OL-7117-02 5 479
- OL-7117-02 7 481
- OL-7117-02 9 483
- OL-7117-02 11 485
- OL-7117-02 13 487
- OL-7117-02 15 489
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