Cisco DPA 7610 Manuel d'utilisateur télécharger pdf (Page 11)

Known Issues

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Known Issues

CSCdr93980 Attempting an unsupervised

transfer from an Octel voice mail

system to a non-existent or busy

Cisco CallManager extension

results in the caller being

disconnected.

Do not allow extensions that do not have a

“forward when busy” number assigned to them to

be the target of unsupervised transfers. If this is

unavoidable, all extensions should forward on

busy to a device that is always be available, such

as the DPA 7630/7610.

CSCds08331 Time stamps and delta times in

the event log are out of order or

expressed as negative numbers.

The DPA 7630/7610 maintains time by

periodically synchronizing with a network time

source (an NTP server) and by relying on its own

internal timer between network updates. Because

this internal timer can differ slightly from the

NTP server’s time source, a gradual divergence

between the two clocks can occur, requiring

adjustments upon the next synchronization. These

adjustments can cause time stamps and delta

times in the event log to appear out of order.

CSCds25389 Voice mail hunt groups containing

more than 13 extensions can cause

voice mail access to fail with an

error tone.

By default, Cisco CallManager supports a

maximum of 12 forwarding hops, leading to a

maximum of 13 extensions in any one hunt group.

To work around the problem, do one of the

following steps:

• Set the “ForwardMaximumHopCount”

System Parameter in Cisco CallManager to

more than 12.

• Divide the DPA 7630/7610 into several hunt

groups (possibly all in the same forwarding

chain) to improve load balance.

CSCds25783 Transfers using the Octel system

connect immediately if the caller

presses phone keys while on hold.

Octel-supervised transfers connect immediately if

keys are pressed while the call is on hold. This is

expected behavior caused by operational

differences between Definity and Meridian 1 PBX

systems and the Cisco CallManager.

Table 3 DPA 7630/7610 Known Issues (continued)

Bug ID Summary Explanation

1 2 ... 6 7 8 9 10 11 12 13 14 15 16 ... 21 22

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Cisco DPA 7610 Manuel d'utilisateur Page 11

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