Cisco 11500 Series Manuel d'utilisateur télécharger pdf (Page 135)

C-5

Cisco 11500 Series Content Services Switch Hardware Installation Guide

78-13884-03

Appendix C Troubleshooting

Troubleshooting the Boot Process

Failure_type Indicates one of four types of failure, Hardware/Fatal,

Hardware/Non-Fatal, Software/Fatal, and

Software/Non-Fatal.

• Fatal errors indicate that a CSS 11501 component or a

specific module in the CSS 11503 or CSS 11506 cannot

perform its intended function reliably.

• Non-Fatal errors indicate that a CSS 11501 component or

a specific module in the CSS 11503 or CSS 11506 is

capable of performing its intended function despite the

errors, but you should repair the problem as soon as

possible.

In the case of fatal and non-fatal errors with the CSS 11501,

obtain technical assistance.

In the case of fatal and non-fatal errors with the CSS 11503

or CSS 11506:

1. When the CSS completes the boot process, power down

the CSS.

2. Reseat the failed module.

3. Power up the CSS.

If reseating the module does not correct its failure, obtain

technical assistance.

Maj_Error_id Indicates the single reference number that points to a

particular sub-function in the CSS 11501 chassis or a specific

module in the CSS 11503 or CSS 11506.

Min_Error_id Indicates the sub reference number that points to a particular

verification step within the sub-function.

Test_reference Indicates the test number associated with a particular test.

Table C-1 Fields in the Diagnostic Monitor Error Message (continued)

Field Description

1 2 ... 130 131 132 133 134 135 136 137 138 139 140 ... 205 206

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Cisco 11500 Series Manuel d'utilisateur Page 135