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Quick Start Guide
Cisco Unity Express 2.3
Voice-Mail System
To set up your voice mailbox
If this is your first time accessing
Cisco Unity Express and you do not have a
PIN, you must call from your own phone
extension.
1. Dial the internal or external phone
number to call Cisco Unity Express.
2. If asked for a PIN and you have one, enter
it and press .
You are prompted to set up a recorded name
and personal greeting and change your
password. To exit the initial setup menu,
press .
To create a recorded name that identifies you
to callers:
1. The system prompt tells you that you have
no recorded name. To record a new name,
press .
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2. At the tone, say your first and last name. When
done, press .
3. Your newly recorded name plays. Press to
keep it, or to rerecord.
To record a personal greeting:
1. The standard greeting (“Sorry, <extension
xxxx>/<user name> is not available”) plays.
To keep this greeting, press .
2. To record a new standard greeting, press .
At the tone, speak your greeting. When done,
press .
3. Your newly recorded greeting plays. To accept
this greeting and continue, press . To
rerecord, press .
To change your password:
1. Enter your new password, which must be at
least 3 digits. Press when done.
2. Enter your new password again to confirm,
and press .
To access Cisco Unity Express by
phone
Dial the Cisco Unity Express voice-mail system
phone number.
• If you are asked for a PIN, enter it and press
. Note: If you are calling from someone
else’s phone, you must press to enter your
own ID (usually your phone extension) and
press . Then enter your PIN and press
again.
• If you are asked for your ID (usually your
phone extension), enter it and press . Then
enter your PIN and press again.
To access Cisco Unity Express by
computer
1. Start Microsoft Internet Explorer.
2. Enter the address of your Cisco Unity Express
server. This begins with http:// and contains the
host name or IP address of the server.
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3. Log in to the application using your user ID
and password. You can use the application to
change your mailbox settings, change your
password, create voice-mail distribution lists,
modify your user profile, and set up voice-mail
notifications (if enabled on your system).
To listen to messages
Perform the steps in “To access Cisco Unity
Express by phone” to reach the main voice-mail
menu.
• Press to listen to new messages.
• Press to listen to old messages, then:
–
Press to listen to saved messages.
–
Press to listen to deleted messages.
During message summary or playback, you can
press the following numbers:
Restart message summary or playback
Save message
Delete message
Reply to message
Forward message
Save message as new
Go back 3 seconds or, if paused, go back 3
seconds and continue playback
Pause message or, if paused, continue playback
Go forward 3 seconds or, if paused, go forward
3 seconds and continue playback
Skip summary or message
To send a message
1. Perform the steps in “To access Cisco Unity
Express by phone” to reach the main
voice-mail menu.
2. Press .
3. (Optional) Address message by name (default),
or press to switch from addressing by
name to addressing by number (extensions or
distribution lists). For extensions at remote
locations, enter the location ID before the
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extension number. Press to confirm
selection. Press to add another name, or go
to next step.
4. Press to start recording.
5. Press to stop recording.
Note: If you hang up at any point after recording
your message, and you have already addressed the
message, your message will still be sent. To cancel
sending, press to return to the previous menu,
or go to Step 6.
6. Press for additional message options (see
back of this card) and to address message if
you did not do so earlier, or go to next step.
Note: If you hang up before selecting a message
option, and you have already addressed the
message, your message will still be sent.
7. Press to send.
At any time
• Press to access help.
• Press to cancel, exit, or back up
• Press to skip or move ahead, complete or
confirm addressing, accept changes, send
message, and start and stop recording.
For more information
See the Cisco Unity Express 2.3 Voice-Mail User
Guide at:
http://www.cisco.com/en/US/products/sw/voicesw/
ps5520/products_user_guide_list.html
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