Cisco NSS2000 - Gigabit Storage System Chassis Manuel d'utilisateur télécharger pdf (Page 67)

Product Guide

Cisco Products

Cisco Unified Communications

Product Positioning

Cisco Unified Communications provides basic and advanced voice services

for the small business at a small business price

Cisco Unified Communications provides the option for redundancy with most

solutions that range from survivability to full redundancy providing constant

phone service without interruption

Some of the advantages of Unified Communications for the Small Business

reside in the enterprise features available and other options:

• Data Application integration: CRM, ERP for example

• Contact Center capabilities including help desk functionality

• Presence integration: enabling the ability to see the status of other within

the business

• Voicemail, Integrated Messaging and Unified Messaging options

• Video Integration

• Voice, Video and Data Collaboration within the business and also with

external customers

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Cisco NSS2000 - Gigabit Storage System Chassis Manuel d'utilisateur Page 67