Cisco CiscoWorks Wireless LAN Solution Engine Manuel d'utilisateur Page 7

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All contents are Copyright © 1992–2005 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 7 of 10
Reporting, Trending, Planning, and Troubleshooting
Real-time client tracking is a powerful tool for troubleshooting client network access issues. Using only a client name, user name (supported for
Cisco LEAP and PEAP), or MAC address, it is easy to determine which access point a client is associated to in real-time. In addition, the
previous 10 associations for the client and associated access points can be accessed to aid in troubleshooting.
CiscoWorks WLSE Express provides several reports to monitor the health of the network. Information about network usage, client association
and usage, historical and current client usage statistics, Cisco Aironet access-point Ethernet and radio interfaces status, and error details are
displayed in both graphical and tabular form. Reports may be generated both at the individual device level and the group level. All reports may
be scheduled, delivered by e-mail, or exported in CSV, XML, and PDF formats.
CiscoWorks WLSE Express also provides comprehensive coverage display overlaid on floor maps to provide visibility into the RF environment.
The CiscoWorks WLSE Express Location Manager tool can display a graphical view of radio coverage by data rate and signal strength.
CiscoWorks WLSE also supports RF management for directional antennas. Details about device settings, including channel and power, can be
overlaid on the coverage display.
CiscoWorks WLSE Express also provides reports to monitor the health of the Cisco Wireless LAN Services Module (WLSM) including the
clients on each mobility group, client roaming summary and Wireless LAN Domain Services (WDS) status.
Deployment and Monitoring of Voice Over WLANS
CiscoWorks WLSE Express enables wireless network administrators to easily support voice over WLANs through a “Voice Express”
configuration template. This enables the correct QoS and Call Admission Control (CAC) configurations to be deployed in supporting access
points and wireless phones that support the WMM T-Spec standard for optimizing/prioritizing voice over data.
CiscoWorks WLSE Express monitors call statistics related to admission control, including rejected calls and calls in progress, which provide
visibility into bandwidth usage for voice. It also supports Voice Traffic Stream Measurements from both access points and CCX v4 clients,
which provide valuable information on roaming delay, calls with degraded QoS etc to aid in troubleshooting.
CiscoWorks WLSE Express provides client-association reports and client-tracking support for the Cisco Wireless IP Phone 7920. The client-
tracking feature can be used for troubleshooting and finding associated access points.
Integration
When network faults are detected or user-defined performance thresholds are exceeded, CiscoWorks WLSE Express can generate notifications
through SNMP traps and syslog messages. Integration with third-party network management systems is provided through these event messages.
As part of the CiscoWorks network management series of products, CiscoWorks WLSE Express integrates with the CiscoWorks LAN
Management Solution (LMS) and other CiscoWorks applications to increase the efficiency of managing a converged wired and wireless
network. Device inventory and credentials, for example, can be imported or exported between CiscoWorks WLSE Express and CiscoWorks
Resource Manager Essentials (RME) tool, an application that provides broad network management for a wide range of Cisco devices. If desired,
device discovery may be turned off to allow automatic inventory synchronization with CiscoWorks RME. CiscoWorks WLSE Express uses the
same default user roles as CiscoWorks LMS, but it allows customization. CiscoWorks WLSE Express can be launched from CiscoWorks LMS
desktop.
CiscoWorks WLSE Express also provides an XML API for exporting data and for third-party integration. Devices in the network, detected
faults and alarms, and reports and information collected from the network using SNMP can be exported to other external systems for
customization.
CiscoWorks WLSE Express itself is a manageable device that supports SNMP MIB-II. CPU utilization and memory utilization of CiscoWorks
WLSE Express can be monitored using SNMP.
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