HP Services and Support
HP Services and SupportHP Services and Support
HP Services and Support
HP Services offers a full portfolio of comprehensive services and cost-saving updates to help you
enhance the performance and availability of software from HP and other leading vendors.
Standard Support: Available standard business hours on standard business days, this convenient
HP Care Pack service gives your IT team direct access to HP IT Response Centers. Experienced
Response Center engineers provide trustworthy advice on issues such as software features and
use, problem diagnosis and resolution, and software defect identification. Any member of your IT
staff can electronically access essential product and support information.
HP 24x7 Software Technical Support provides comprehensive round-the-clock services and cost-
saving updates to help you enhance the performance and availability of software from HP and
other leading vendors.
HP Support Plus delivers onsite hardware support and over-the-phone software support 13 hours
per day, 5 days per week. Service coverage encompasses HP products and selected multi-vendor
hardware and software.
HP Support Plus 24 delivers onsite hardware support and over-the-phone software support
around-the-clock 365 days per year.
NOTE:
NOTE:NOTE:
NOTE:
The HP 4X DDR IB HCA has one year for parts only or the warranty of the server it is attached to
which ever is greater.
NOTE:
NOTE:NOTE:
NOTE:
The HP 4X DDR IB switch module has one year warranty for parts and labor.
Enhancements to warranty services are available through HP Care Pack services or customized service
agreements.
NOTE:
NOTE:NOTE:
NOTE:
HP Care Pack services for the HP 4X DDR IB Switch Module for HP BladeSystem c-Class cover
the Switch module.
NOTE:
NOTE:NOTE:
NOTE:
For more information, visit HP Care Pack Services at:
http://www.hp.com/services
.
QuickSpecs
HP InfiniBand Options for HP BladeSystems c-Class
HP InfiniBand Options for HP BladeSystems c-ClassHP InfiniBand Options for HP BladeSystems c-Class
HP InfiniBand Options for HP BladeSystems c-Class
Additional Features
DA - 12586 Worldwide — Version 4 — May 11, 2007
Page 7
(29 pages)
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