Cisco SPA922 - IP Phone With Switch Guide de l'utilisateur

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Cisco Small Business
IP Phone Model SPA92X, SPA94X, and SPA962
USER GUIDE
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Résumé du contenu

Page 1 - USER GUIDE

Cisco Small BusinessIP Phone Model SPA92X, SPA94X, and SPA962USER GUIDE

Page 2 - Contents

Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 91 SPA941/942 IP PhoneThe SPA942 pr

Page 3

Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 101 SPA962 IP PhoneThe SPA962 has a

Page 4

Getting StartedCaring for Your PhoneCisco Small Business IP Phone SPA9XX User Guide 111 SPA932 Attendant ConsoleThe SPA932 is a 32-button attendant co

Page 5

2Cisco Small Business IP Phone SPA9XX User Guide 12 Installing Your PhoneThis chapter describes how to install and connect your Cisco SPA IP Phone. It

Page 6

Installing Your PhoneBefore You BeginCisco Small Business IP Phone SPA9XX User Guide 132 Before You BeginBefore you install and connect your phone, ve

Page 7 - Getting Started

Installing Your PhoneConnecting the HandsetCisco Small Business IP Phone SPA9XX User Guide 142 Figure 1 Cisco SPA IP Phone ConnectionsNumber Descripti

Page 8

Installing Your Phone(Optional) Attaching the Desk StandCisco Small Business IP Phone SPA9XX User Guide 152 (Optional) Attaching the Desk StandSTEP 1

Page 9 - SPA921/922 IP Phone

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA9XX User Guide 162 Figure 3 MB100 Wall Mount KitSTEP 1

Page 10 - SPA941/942 IP Phone

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA9XX User Guide 172

Page 11 - SPA962 IP Phone

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA9XX User Guide 182 STEP 4 (Optional) If a Wi-Fi or PoE

Page 12 - Caring for Your Phone

ContentsCisco Small Business IP Phone SPA9XX User Guide 1 Chapter 1: Getting Started 6Overview of the Cisco SPA9000 Voice System IP Phones 6SPA921/92

Page 13 - Installing Your Phone

Installing Your PhoneConnecting Your Phone’s PowerCisco Small Business IP Phone SPA9XX User Guide 192 STEP 6 Hang onto screws mounted in the wall.Conn

Page 14 - Connecting the Handset

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA9XX User Guide 202 Connecting Your Phone to the Com

Page 15

Installing Your PhoneVerifying Phone StartupCisco Small Business IP Phone SPA9XX User Guide 212 To connect your phone to the Cisco WBP54G:STEP 1 Confi

Page 16

Installing Your PhoneUpgrading Your Phone’s FirmwareCisco Small Business IP Phone SPA9XX User Guide 222 Upgrading Your Phone’s FirmwareYour phone ship

Page 17

Installing Your PhoneUpgrading Your Phone’s FirmwareCisco Small Business IP Phone SPA9XX User Guide 232 Install the FirmwareSTEP 1 Extract the firmwar

Page 18

Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 242 Connecting the SPA932 At

Page 19

Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 252 STEP 4 Align the hole in

Page 20 - Connecting Your Phone’s Power

Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 262 STEP 6 Locate the AUX IN

Page 21

Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 272 STEP 7 Locate the AUX po

Page 22 - Verifying Phone Startup

Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 282 STEP 1 Align the hole in

Page 23 - Get Your Phone’s IP Address

ContentsCisco Small Business IP Phone SPA9XX User Guide 2 Entering Numbers and Text in Fields 37Using Phone Hardware and Accessories 38Using the Speak

Page 24 - Install the Firmware

Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 292 STEP 6 Locate the AUX IN

Page 25

3Cisco Small Business IP Phone SPA9XX User Guide 30 Using Basic Phone FunctionsThis chapter describes your phone’s lines and buttons and provides inst

Page 26

Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 313 • Setting or Changing a Pho

Page 27

Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 323 Table 1 IP Phone Components

Page 28

Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 333 Softkey ButtonsThe softkey

Page 29

Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 343 Alpha In some menus, you ne

Page 30

Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 353 Dial Press to dial a number

Page 31 - Using Basic Phone Functions

Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 363 Park Parks a call at a desi

Page 32

Using Basic Phone FunctionsUsing the Keypad and Buttons with MenusCisco Small Business IP Phone SPA9XX User Guide 373 Using the Keypad and Buttons wit

Page 33

Using Basic Phone FunctionsUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA9XX User Guide 383 Using Phone Hardware and Accessorie

Page 34 - Softkey Buttons

ContentsCisco Small Business IP Phone SPA9XX User Guide 3 Setting Do Not Disturb 48Turning Call Waiting On and Off 49Picking Up a Call 50Parking a Cal

Page 35

Using Basic Phone FunctionsUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA9XX User Guide 393 Using the Headset with Your IP Phon

Page 36

Using Basic Phone FunctionsAdjusting Call Volume and MutingCisco Small Business IP Phone SPA9XX User Guide 403 Choosing Your Preferred Audio Device Th

Page 37

Using Basic Phone FunctionsPlacing or Answering a CallCisco Small Business IP Phone SPA9XX User Guide 413 Placing or Answering a CallTo place or answe

Page 38

Using Basic Phone FunctionsPutting a Call on HoldCisco Small Business IP Phone SPA9XX User Guide 423 Putting a Call on HoldTo put a call on hold, pres

Page 39 - Using Headsets

Using Basic Phone FunctionsTransferring CallsCisco Small Business IP Phone SPA9XX User Guide 433 Performing an Attended TransferSTEP 1 During an activ

Page 40 - During a Call

Using Basic Phone FunctionsRedialingCisco Small Business IP Phone SPA9XX User Guide 443 RedialingTo redial the last number called, press the Redial bu

Page 41 - Using Mute

Using Basic Phone FunctionsTurning the Missed Calls Shortcut On and OffCisco Small Business IP Phone SPA9XX User Guide 453 To view a list of all misse

Page 42 - Placing or Answering a Call

Using Basic Phone FunctionsForwarding CallsCisco Small Business IP Phone SPA9XX User Guide 463 To forward calls:STEP 1 Press the Setup button.STEP 2 S

Page 43 - Transferring Calls

Using Basic Phone FunctionsForwarding CallsCisco Small Business IP Phone SPA9XX User Guide 473 STEP 3 Press OK.STEP 4 Press Save.Forwarding Calls When

Page 44

Using Basic Phone FunctionsSetting Do Not DisturbCisco Small Business IP Phone SPA9XX User Guide 483 STEP 4 Press Clear.STEP 5 Press OK.STEP 6 Press S

Page 45 - Redialing

ContentsCisco Small Business IP Phone SPA9XX User Guide 4 Configuring the Phone Screen Saver 63Turning on the Screen Saver 64Changing the LCD Backgrou

Page 46 - Forwarding Calls

Using Basic Phone FunctionsTurning Call Waiting On and OffCisco Small Business IP Phone SPA9XX User Guide 493 c. Press OK.d. Press Save.To turn off Do

Page 47

Using Basic Phone FunctionsPicking Up a CallCisco Small Business IP Phone SPA9XX User Guide 503 Picking Up a CallYou can pick up a call that is ringin

Page 48 - Stopping Call Forwarding

Using Basic Phone FunctionsPlacing a Three-Way Conference CallCisco Small Business IP Phone SPA9XX User Guide 513 STEP 3 You or another person must th

Page 49 - Setting Do Not Disturb

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA9XX User Guide 523 Using the Phone DirectoriesThe SPA IP phones

Page 50

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA9XX User Guide 533 STEP 4 (Optional) To change the ring type fo

Page 51 - Parking a Call

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA9XX User Guide 543 To use the Lightweight Directory Access Pro

Page 52

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA9XX User Guide 553 Calling from the Call History ListsTo dial

Page 53 - Using the Phone Directories

Using Basic Phone FunctionsSetting or Changing a Phone PasswordCisco Small Business IP Phone SPA9XX User Guide 563 Setting or Changing a Phone Passwor

Page 54 - Using the Corporate Directory

4Cisco Small Business IP Phone SPA9XX User Guide 57 Using Advanced Phone FeaturesThis chapter describes how to configure advanced features on your IP

Page 55 - Using the Call History Lists

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business IP Phone SPA9XX User Guide 584 Configuring Privacy and Secu

Page 56

ContentsCisco Small Business IP Phone SPA9XX User Guide 5 Changing the Phone Menu Color Scheme 81Configuring the Phone Screen Saver 81Chapter 6: Using

Page 57 - Accessing Voicemail

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business IP Phone SPA9XX User Guide 594 STEP 5 Press OK.STEP 6 Press

Page 58 - Using Advanced Phone Features

Using Advanced Phone FeaturesCreating Speed DialsCisco Small Business IP Phone SPA9XX User Guide 604 STEP 4 Press Y/ N to choose Ye s .STEP 5 Press O

Page 59 - Blocking Anonymous Calls

Using Advanced Phone FeaturesUsing the Paging FeatureCisco Small Business IP Phone SPA9XX User Guide 614 Using the Paging FeatureYour IP phone can aut

Page 60 - Enabling Dial Assistance

Using Advanced Phone FeaturesMonitoring/Accessing Another Phone from Your PhoneCisco Small Business IP Phone SPA9XX User Guide 624 Monitoring/Accessin

Page 61 - Using Speed Dials

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA9XX User Guide 634 Setting the Backlight TimerYou can set a t

Page 62 - Using the Paging Feature

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA9XX User Guide 644 To specify the amount of time before the s

Page 63 - Customizing Your LCD Screen

Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA9XX User Guide 654 Changing the LCD Background PictureTo change the back

Page 64 - Setting the Backlight Timer

Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA9XX User Guide 664 Changing Your Ring ToneTo change a ring tone:STEP 1 P

Page 65

Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA9XX User Guide 674 STEP 7 (Optional) Click Preview to preview the ring t

Page 66 - Using Ring Tones

Using Advanced Phone FeaturesAccessing Stock Quotes, Traffic, and News on Your PhoneCisco Small Business IP Phone SPA9XX User Guide 684 STEP 4 Click O

Page 67 - • less than 6000 ms in length

1Cisco Small Business IP Phone SPA9XX User Guide 6 Getting StartedThis document describes how to use your SPA 9x2 phone. It contains the following cha

Page 68

Using Advanced Phone FeaturesConfiguring Date and Time Parameters on Your PhoneCisco Small Business IP Phone SPA9XX User Guide 694 STEP 5 If the time

Page 69 - • Traffic

Using Advanced Phone FeaturesUsing Star CodesCisco Small Business IP Phone SPA9XX User Guide 704 Using Star CodesYour IP phone can support numerous “s

Page 70

Using Advanced Phone FeaturesUsing Star CodesCisco Small Business IP Phone SPA9XX User Guide 714 *Requires that your IP phone be part of a Cisco SPA90

Page 71 - Using Star Codes

Using Advanced Phone FeaturesAdvanced Procedures for Technical Support PersonnelCisco Small Business IP Phone SPA9XX User Guide 724 Advanced Procedure

Page 72 - Code Definition

Using Advanced Phone FeaturesAdvanced Procedures for Technical Support PersonnelCisco Small Business IP Phone SPA9XX User Guide 734 Rebooting Your Pho

Page 73

5Cisco Small Business IP Phone SPA9XX User Guide 74 Using the Web InterfaceYour Cisco IP Phone provides a web interface to the phone that allows you t

Page 74 - Rebooting Your Phone

Using the Web InterfaceLogging in to the Web InterfaceCisco Small Business IP Phone SPA9XX User Guide 755 Logging in to the Web InterfaceSTEP 1 Obtain

Page 75 - Using the Web Interface

Using the Web InterfaceConfiguring Call ForwardingCisco Small Business IP Phone SPA9XX User Guide 765 Configuring Call ForwardingSTEP 1 Log in to the

Page 76

Using the Web InterfaceBlocking Caller IDCisco Small Business IP Phone SPA9XX User Guide 775 Blocking Caller IDYou can block Caller ID from your phone

Page 77 - Configuring Call Waiting

Using the Web InterfaceViewing Call History ListsCisco Small Business IP Phone SPA9XX User Guide 785 To view and edit your personal directory:STEP 1 L

Page 78 - Using Your Personal Directory

Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 71 IP phones also have special feat

Page 79 - Viewing Call History Lists

Using the Web InterfaceCreating Speed DialsCisco Small Business IP Phone SPA9XX User Guide 795 Creating Speed DialsYou can configure up to 8 speed dia

Page 80 - Accepting Text Messages

Using the Web InterfaceAdjusting Audio VolumeCisco Small Business IP Phone SPA9XX User Guide 805 Adjusting Audio VolumeSTEP 1 Log in to the web interf

Page 81 - Changing the LCD Contrast

Using the Web InterfaceChanging the Phone Menu Color SchemeCisco Small Business IP Phone SPA9XX User Guide 815 Changing the Phone Menu Color SchemeTo

Page 82

6Cisco Small Business IP Phone SPA9XX User Guide 82 Using the SPA932 Attendant ConsoleThe SPA932 is a 32-button attendant console for the SPA962, prov

Page 83 - Monitoring an Extension

6Cisco Small Business IP Phone SPA9XX User Guide 83 Speed Dialing an ExtensionTo speed dial an extension, push the line button. No further action is r

Page 84 - Transferring a Call

ACisco Small Business IP Phone SPA9XX User Guide 84 Additional InformationRegulatory Compliance and Safety InformationRegulatory Compliance and Safety

Page 85 - Additional Information

BCisco Small Business IP Phone SPA9XX User Guide 85 Where to Go From HereCisco provides a wide range of resources to help you obtain the full benefits

Page 86 - Where to Go From Here

Where to Go From HereRelated DocumentationCisco Small Business IP Phone SPA9XX User Guide 86B Related DocumentationThe following table describes relat

Page 87 - Related Documentation

Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 81 SPA921/922 IP PhoneSPA922 IP Pho

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