Cisco 3800 Series Manuel d'utilisateur

1Introduction to Hardware DocumentationOL-5965-01Introduction to Cisco 3800 Series Routers Hardware DocumentationThis introduction discusses the obje

Cisco 90-Day Limited Hardware Warranty Terms10Introduction to Hardware DocumentationOL-5965-01Cisco 90-Day Limited Hardware Warranty TermsThere are s

Installing SFP Modules70Installing SFP Modules in Cisco 3800 Series RoutersOL-5968-01Note Cisco 3800 series routers do not support 1000Base-T SFP mod

Removing SFP Modules71Installing SFP Modules in Cisco 3800 Series RoutersOL-5968-01Removing SFP ModulesFollow these steps to remove an SFP from a Cis

Removing SFP Modules72Installing SFP Modules in Cisco 3800 Series RoutersOL-5968-01

73Installing CompactFlash Memory Cards in Cisco 3800 Series RoutersOL-5976-01Installing CompactFlash Memory Cards in Cisco 3800 Series RoutersThis do

Removing CompactFlash Memory Cards74Installing CompactFlash Memory Cards in Cisco 3800 Series RoutersOL-5976-01Removing CompactFlash Memory CardsCaut

Installing CompactFlash Memory Cards75Installing CompactFlash Memory Cards in Cisco 3800 Series RoutersOL-5976-01Figure 47 CompactFlash Slot Location

Installing CompactFlash Memory Cards76Installing CompactFlash Memory Cards in Cisco 3800 Series RoutersOL-5976-01Using the Compact Flash GuardThe Com

Corporate Headquarters:Copyright © 2004-2005 Cisco Systems, Inc. All rights reserved.Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1

78Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Safety Warnings• Safety with Electricity, page 79• Removing th

79Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Safety with ElectricityWarningRead the installation instructio

Obtaining Documentation11Introduction to Hardware DocumentationOL-5965-01To Receive a Return Materials Authorization (RMA) NumberContact the company

80Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Removing the Cover from a Cisco 3825 RouterPreventing Electros

81Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Removing the Power Supply Assembly from a Cisco 3825 RouterSte

82Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Removing the Plug-In Motherboard from a Cisco 3845 RouterStep

83Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Component Locations on the MotherboardFigure 50 Removing the M

84Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Component Locations on the MotherboardFigure 51 Component Loca

85Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 SDRAM DIMM Removal and InstallationFigure 52 Component Locatio

86Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 SDRAM DIMM Removal and InstallationDIMM Location and Orientati

87Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 SDRAM DIMM Removal and InstallationStep 2 Place the DIMM in an

88Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalAIM Installation and RemovalOvervi

89Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalConnecting the AIM to the Motherbo

Documentation Feedback12Introduction to Hardware DocumentationOL-5965-01Documentation FeedbackYou can send comments about technical documentation to

90Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalFigure 57 Metal StandoffsStep 3 In

91Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalFigure 58 Attaching an AIM to a Mo

92Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalFigure 59 Plastic Standoff Orienta

93Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalVerifying AIM InstallationUse the

94Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalRemoving an AIMIf you need to remo

95Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 AIM Installation and RemovalInstalling a CompactFlash Memory C

96Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 PVDM Installation and RemovalFigure 63 CompactFlash Memory Car

97Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 PVDM Installation and RemovalFigure 64 PVDM Polarization Notch

98Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Installing a Power Supply in a Cisco 3825 RouterRemoving a PVD

99Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Installing a Power Supply in a Cisco 3825 RouterRemoving the E

Obtaining Additional Publications and Information13Introduction to Hardware DocumentationOL-5965-01To open a service request by telephone, use one of

100Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Installing a Power Supply in a Cisco 3825 RouterFollow these

101Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Installing a Power Supply in a Cisco 3825 RouterInstalling a

102Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Installing a Power Supply in a Cisco 3825 RouterFigure 71 Sec

103Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Installing a Power Supply in a Cisco 3825 RouterInstalling an

104Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Installing a Power Supply in a Cisco 3825 RouterFigure 73 IP

105Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Reinstalling the Power Supply Assembly in a Cisco 3825 Router

106Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Removing and Installing the Fan Tray and Power Supplies in a

107Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Removing and Installing the Fan Tray and Power Supplies in a

108Installing and Upgrading Internal Components in Cisco 3800 Series RoutersOL-5975-04 Removing and Installing the Fan Tray and Power Supplies in a

Obtaining Additional Publications and Information14Introduction to Hardware DocumentationOL-5965-01• iQ Magazine is the quarterly publication from Ci

1Overview of Cisco 3800 Series RoutersOL-5966-01Overview of Cisco 3800 Series RoutersCisco 3800 series integrated services routers are part of a new

Router Descriptions2Overview of Cisco 3800 Series RoutersOL-5966-01Figure 1 Front View of Cisco 3825 RouterFigure 2 Front Panel of Cisco 3825 RouterF

Router Descriptions3Overview of Cisco 3800 Series RoutersOL-5966-01Figure 4 Rear Panel of Cisco 3825 RouterFigure 5 Front View of Cisco 3845 Router1

Router Descriptions4Overview of Cisco 3800 Series RoutersOL-5966-01Figure 6 Front Panel of Cisco 3845 RouterFigure 7 Rear View of Cisco 3845 Router1

Product Identification5Overview of Cisco 3800 Series RoutersOL-5966-01Figure 8 Rear Panel of Cisco 3845 RouterProduct IdentificationThe serial number

Audience2Introduction to Hardware DocumentationOL-5965-01• Installing CompactFlash Memory Cards in Cisco 3800 Series Routers• Installing and Upgradin

Built-In Ports6Overview of Cisco 3800 Series RoutersOL-5966-01Figure 10 Cisco 3845 Router Serial Number Location Note The serial number for Cisco 382

Module and Interface Card Capacity7Overview of Cisco 3800 Series RoutersOL-5966-01Module and Interface Card CapacityOptional network modules and inte

Module and Interface Card Capacity8Overview of Cisco 3800 Series RoutersOL-5966-01Note The terms single-wide, extended single-wide, double-wide, and

Port Numbering9Overview of Cisco 3800 Series RoutersOL-5966-01Certain interface card configurations require the installation or removal of a slot div

Port Numbering10Overview of Cisco 3800 Series RoutersOL-5966-01Note In the Cisco 3845 router, double-wide or extended double-wide network modules are

Memory11Overview of Cisco 3800 Series RoutersOL-5966-01MemoryCisco 3800 series routers contain the following types of memory: • Main memory consists

LED Indicators12Overview of Cisco 3800 Series RoutersOL-5966-01LED IndicatorsLEDs can help you monitor your router’s performance and operation by pro

Technical Specifications13Overview of Cisco 3800 Series RoutersOL-5966-01AC input power• Input voltage• Frequency• Input current• Inrush surge curren

Technical Specifications14Overview of Cisco 3800 Series RoutersOL-5966-01Table 3 Cisco 3845 Router Specifications Specification ValueDimensions (H x

Regulatory Compliance15Overview of Cisco 3800 Series RoutersOL-5966-01Regulatory ComplianceFor complete regulatory compliance information, see the Ci

Safety Warnings3Introduction to Hardware DocumentationOL-5965-01Tip Means the following information will help you solve a problem. The tips informati

Regulatory Compliance16Overview of Cisco 3800 Series RoutersOL-5966-01

1Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01Preinstallation Requirements and Planning for Cisco 3800 Series Rou

Safety Recommendations2Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01WarningBlank faceplates and cover panels serv

General Site Requirements3Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01• If an electrical accident occurs, procee

General Site Requirements4Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01WarningThe device is designed for connecti

General Site Requirements5Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01Site ConfigurationThe following precaution

Installation Checklist6Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01Installation ChecklistThis sample installatio

Creating a Site Log7Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01Creating a Site LogThe site log contains a recor

Required Tools and Equipment for Installation and Maintenance8Preinstallation Requirements and Planning for Cisco 3800 Series RoutersOL-5967-01Requir

9Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Installing Cisco 3800 Series Routers in an Equipment RackThis document describes

Safety Warnings4Introduction to Hardware DocumentationOL-5965-01AttentionIMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique

Rack-Mounting the Router10Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Rack-Mounting the RouterMount the router in the equipmen

Rack-Mounting the Router11Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Figure 2 Rack-Mounting Brackets for Cisco 3845 RoutersYo

Rack-Mounting the Router12Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Figure 3 Bracket Installation for Front Mounting Figure

Rack-Mounting the Router13Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Figure 5 Bracket Installation for Center Mounting with F

Grounding the Router14Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Install the router in the rack, using two screws for each si

Grounding the Router15Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01You must connect the router chassis to a reliable earth grou

Grounding the Router16Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Figure 9 NEBS-Compliant Two-Hole Barrel Lug Ground Connectio

Grounding the Router17Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01Figure 11 Ring Terminal Ground Connection on Cisco 3845 Rout

Grounding the Router18Installing Cisco 3800 Series Routers in an Equipment RackOL-5969-01

19Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Connecting Cables to Cisco 3800 Series RoutersThis document describes how to connect your C

Safety Warnings5Introduction to Hardware DocumentationOL-5965-01¡Advertencia!INSTRUCCIONES IMPORTANTES DE SEGURIDADEste símbolo de aviso indica pelig

Power Connections20Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Connecting Routers to AC PowerIf your router uses AC power, connect it to

Power Connections21Connecting Cables to Cisco 3800 Series RoutersOL-5970-02The following warning applies to the Cisco 3825 router only: WarningThis p

Power Connections22Connecting Cables to Cisco 3800 Series RoutersOL-5970-02DC Input Wiring ProcedureTo connect the router to a DC power source, follo

Power Connections23Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Figure 12 DC Power Connections for Cisco 3825 RoutersFigure 13 DC Power Co

Power Connections24Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Figure 14 DC Wire Routing and Attachment for Cisco 3825 RouterFigure 15 DC

Power Connections25Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Caution Dual sources with opposite-polarity grounding damage equipment.In

Power Connections26Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Note When source A and source B are wired with common negative terminals,

Power Connections27Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Figure 19 Source A and Source B Wired with Opposite-Polarity GroundsConnec

Connecting WAN, LAN, and Voice Cables28Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Figure 20 RPS Connector on Cisco 3825 RouterFigure 21

Connecting a Console or Modem29Connecting Cables to Cisco 3800 Series RoutersOL-5970-02For cable pinouts, see the Cisco Modular Access Router Cable S

Safety Warnings6Introduction to Hardware DocumentationOL-5965-01AvisoINSTRUÇÕES IMPORTANTES DE SEGURANÇAEste símbolo de aviso significa perigo. Você

Connecting a Console or Modem30Connecting Cables to Cisco 3800 Series RoutersOL-5970-02This section describes how to connect a console to the console

Connecting a Console or Modem31Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Figure 23 Connecting a Computer to the Cisco 3845 Router Conso

Connecting a Console or Modem32Connecting Cables to Cisco 3800 Series RoutersOL-5970-02Figure 24 Connecting a Modem to the Auxiliary Port on a Cisco

33Powering Up Cisco 3800 Series RoutersOL-5971-01Powering Up Cisco 3800 Series RoutersThis document describes how to power up your Cisco 3800 series

Power-Up Procedure34Powering Up Cisco 3800 Series RoutersOL-5971-01Power-Up ProcedureTo power up your router and verify that it has gone through its

Power-Up Procedure35Powering Up Cisco 3800 Series RoutersOL-5971-01Table 4 LED Indications During Power-upLED Label Color and State MeaningSYS Off Ro

Power-Up Procedure36Powering Up Cisco 3800 Series RoutersOL-5971-01Verifying the Hardware ConfigurationTo display and verify hardware features, enter

37Troubleshooting Cisco 3800 Series RoutersOL-5972-01Troubleshooting Cisco 3800 Series RoutersYour Cisco 3800 series integrated services router goes

Solving Problems38Troubleshooting Cisco 3800 Series RoutersOL-5972-01Solving ProblemsThe key to solving problems is to isolate the problem to a speci

Solving Problems39Troubleshooting Cisco 3800 Series RoutersOL-5972-01• With the power switch on and the SYS LED steady green, do the fans operate?–If

Safety Warnings7Introduction to Hardware DocumentationOL-5965-01

Solving Problems40Troubleshooting Cisco 3800 Series RoutersOL-5972-01Troubleshooting Modules, Cables, and ConnectionsNetwork problems can be caused b

LEDs41Troubleshooting Cisco 3800 Series RoutersOL-5972-01• Router powers on and boots only when a particular cable is disconnected.–There may be a pr

LEDs42Troubleshooting Cisco 3800 Series RoutersOL-5972-01Figure 27 Cisco 3825 Rear-Panel LEDsFigure 28 Cisco 3845 Front-Panel LEDs117782ENNMD-ESW-362

LEDs43Troubleshooting Cisco 3800 Series RoutersOL-5972-01Figure 29 Cisco 3845 Router Rear-Panel LEDsTable 5 Cisco 3800 Series LED IndicatorsLED 3825

LEDs44Troubleshooting Cisco 3800 Series RoutersOL-5972-01AUX PWR Front — Off IP phone power off or not present, or power-up not completedSteady green

The show environment Command45Troubleshooting Cisco 3800 Series RoutersOL-5972-01The show environment CommandThe show environment command can help yo

Error Messages46Troubleshooting Cisco 3800 Series RoutersOL-5972-01This is an example of the output of the show environment command for a Cisco 3845

Error Messages47Troubleshooting Cisco 3800 Series RoutersOL-5972-01Error Message Fan 1|2|3 had a rotation error reported.ExplanationThe specified fan

Jumper Settings48Troubleshooting Cisco 3800 Series RoutersOL-5972-01Error Message System detected thermal warning on SYS PS 1|2. System is close to a

Recovering a Lost Password49Troubleshooting Cisco 3800 Series RoutersOL-5972-01Note The jumpers are not needed to troubleshoot Cisco IOS problems. If

Safety Warnings8Introduction to Hardware DocumentationOL-5965-01

More Troubleshooting Help50Troubleshooting Cisco 3800 Series RoutersOL-5972-01

51Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Installing Network Modules in Cisco 3800 Series RoutersThis document describes how

Installing Network Modules52Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01The upper network module slot of the Cisco 3825 router,

Modifying the Width of Network Module Slots53Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Figure 30 Slot Divider for Double-Wide

Modifying the Width of Network Module Slots54Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01To cover an empty network module slot:•

Installing and Removing Slot Dividers55Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Figure 32 Slot Adapters for Double-Wide Netwo

Installing and Removing Slot Dividers56Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Installing Slot DividersFigure 33 shows a slo

Installing and Removing Slot Dividers57Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Figure 34 Inserting Slot Divider into Network

Installing and Removing Slot Dividers58Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Removing Slot DividersNote The network module

Installing and Removing Slot Adapters59Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Installing and Removing Slot AdaptersInstall

Related Documentation9Introduction to Hardware DocumentationOL-5965-01Related DocumentationThe Cisco IOS software that runs on your Cisco 3800 series

Installing Blank Faceplates60Installing Network Modules in Cisco 3800 Series RoutersOL-5973-01Removing Slot AdaptersTo remove a slot adapter, use a n

61Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01Installing Interface Cards in Cisco 3800 Series RoutersThis document describes how

Installing and Removing Slot Dividers62Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01Caution Cisco 3800 series routers do not supp

Installing and Removing Slot Dividers63Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01Figure 38 Slot Divider for Cisco 3845 HWIC Sl

Installing and Removing Slot Dividers64Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01Figure 39 Inserting Slot Divider into HWIC Sl

Installing and Removing Slot Dividers65Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01Figure 40 Inserting Slot Divider into HWIC Sl

Installing and Removing Slot Dividers66Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01Figure 41 Inserting Slot Divider into HWIC Sl

Installing Blank Faceplates over Empty HWIC Slots67Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01Tip Save the slot divider for fut

Installing Blank Faceplates over Empty HWIC Slots68Installing Interface Cards in Cisco 3800 Series RoutersOL-5974-01To install blank faceplates over

69Installing SFP Modules in Cisco 3800 Series RoutersOL-5968-01Installing SFP Modules in Cisco 3800 Series RoutersThis document describes how to inst