Cisco ISDN GW 3241 Guide de l'utilisateur télécharger pdf (Page 46)

Help Contents > Advanced topics > Working with the event logs

Working with the Event Logs

If you are experiencing complex issues that require advanced troubleshooting, you may be need to collect information

from the ISDN gateway event logs. Typically, you will be working with a Codian support representative who can provide

you with assistance in obtaining these logs.

Event log

The event log contains the last 2000 status messages generated by the ISDN gateway. In general these messages are

provided for informational purposes, and the presence or absence of particular messages should not present cause for

concern. Occasionally Warnings or Errors may be shown in the event log. Again the presence of such messages need not

necessarily present cause for concern; if you are experiencing a specific problem with the operation or performance of

the ISDN gateway, a Codian support representative will be able to interpret logged messages and their significance for

you.

Note: You can download the event log as a text file: go to Home > Events and click Download as text.

Capture filter

The capture filter allows you to change the level of detail to collected in the event log traces.

You should not modify these settings unless instructed to do so by a Codian support representative.

Normally, the capture filter should be set to the default of Errors, Warnings and Information for all logging sources.

There is no advantage to changing the setting of any source without advice from a Codian support representative. The

diagnostic information generated by the ISDN gateway can be very verbose and enabling excessive debugging without

advice can cause the event log to become full very quickly and is not advised.

Display filter

The display filter allows you to view or highlight stored event log entries. You should not normally need to view or modify

any of the settings on this page

Syslog

You can configure the ISDN gateway to send event messages to up to four syslog servers.

To add or remove a syslog server, go to Home > Events > Syslog and make the changes you require.

H.323 log

The H.323 log allows you to record and view H.323 (call control) events. As with the event log, you should not need to

view or modify any of the settings on this page unless instructed to do so by a Codian support representative.

Codian ISDN GW 3200 Series User Guide Version 1.0(1.18)

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Cisco ISDN GW 3241 Guide de l'utilisateur Page 46