Cisco 7030 Spécifications

Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-tions concerning information pre

1.6FIGURE 1-5ITEM MAXIMUM # AVAILABLE HARDWAREMax # of Analog Trunk Ports 4 1 4TRK cards = 4Max # of SIP Trunk Ports 8 2 virtual slots x 4 ports = 8Ma

1.3 TECHNOLOGYMEMORYThe system operates using stored program control.This program is stored on a NAND Flash memory.The memo-ry also provides space for

2.1PART 2. HARDWARE DESCRIPTIONS2.1 SYSTEM CABINETThis paragraph describes the configuration and the functions of the OfficeServ 7030 base unit. The B

2.2 EMBEDDED APPLICATIONSAUTO ATTENDANTThe OfficeServ 7030 processor has the voicemail (requires license key) and automated attendant application (2po

Remember that any IP device talking to any TDM device will still require an MGI channel.The below chart showswhere MPS channels can be used and where

• CID function• Line monitoring function that checks if the line is connected • Caller information relay path function4LM (DATA MODULE)The OfficeServ

2.52.5 STATION EQUIPMENT2.5.1 DS 5000 SERIES EQUIPMENTDS 5021D KEYSET (See Figure 2–4) • 32 character display (2 x 16) with three associated softkeys

DS 5064B AOM (See Figure 2–7) • 64 programmable keys with red lights• A maximum of 2 can be assigned to any keysetto provide additional programmable k

2.5.2 iDCS SERIES EQUIPMENTiDCS 28D KEYSET (See Figure 2–8) • 32 character display (2 x 16) with three associated soft keys anda scroll key• 28 progra

iDCS 64B AOM (See Figure 2–11) • 64 programmable keys with red lights• A maximum of 2 can be assigned to any keyset to provide addi-tional programmabl

Publication InformationSAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to reviseinformation in this publication for any rea

2.9DOOR PHONE INTERFACE MODULE (DPIM) & DOOR PHONE (see Figures 2–13 and 2–14)• The DPIM adapts any DM circuit for use with the door phone unit• C

2.102.5.4 OfficeServ™ ITP-5100 SERIES EQUIPMENTITP-5121D IP KEYSET (See Figure 2–15) • 32 character display (2 x 16) with three associat-ed soft keys

2.112.5.5 OfficeServ™ SOFTPHONESamsung OfficeServ™ Softphone is a software-based application that turns your computer into a full-featuredSamsung IP t

WIRELESS INTERNET PHONE (SMT-W5100E/SMT-W5120D HANDSETS) (see Figure 2-20)Wireless handset (SMT-W5100E) is a compact hand-held unit that works within

2.5.7 SIP DEVICESStandard SIP devices (phones ATA adapters, etc) made by other manufacturers (eg; Cisco, Linksys, Aastra) can reg-ister to the OfficeS

PART 3. SPECIFICATIONS3.1 ELECTRICAL SPECIFICATIONSThe specifications of the power I/O are shown in the table below.3.2 DIMENSIONSThe OfficeServ 7030

*This the maximum distance a door phone can be from the DPIM.The DPIM can be up to 900 cable feet from theKSU. The total distance must not exceed 1230

3.5.2 RINGThe output voltage and frequency of the ring signals in the OfficeServ 7030 are as follows:• Output voltage: 75 Vrms Square Wave (4SM and 2

3.4Station Groups 10Station Group Members(Sequential or Distributed)16Trunk Groups 5UCD Groups 5Unconditional Group Members 16 Trunk Group Members 8In

Account Code EntryForced - VerifiedForced - Not VerifiedVoluntaryAccount Code KeyAccount Code Key - One TouchAdministrator Program KeyAll Call Voice P

TABLE OF CONTENTSPART DESCRIPTION PAGE1SYSTEM OVERVIEW1.1 GENERAL DESCRIPTION ...

Music on Hold—SourcesNetworkingSPNet over IPOfficeServ™ ConnectOperator GroupOverflowOperatorStation GroupOverride CodesPagingInternal Zones (5)Extern

4.1 SYSTEM FEATURE DESCRIPTIONSACCOUNT CODE ENTRYStation users may enter an account code (maximum 12 digits) before hanging up from a call. This accou

ADMINISTRATOR PROGRAM KEYThis feature gives designated stations the ability to administer a number of System functions from their key-set using a assi

AUTO ANSWER ON COAllows new CO calls directed to a certain keyset to auto answer and be in the call announce mode.This meansthat private lines and DID

• The current number of ports in use• The current number of trunks in use• The current number of stations in useCALL CENTERACD/UCD Call Centers are re

Priority Call QueuingThis feature places calls to a station queue ahead of other calls based on priority level (1-9).The system com-pares the Caller

and more. This information can display as a personal PC Wallboard on an agent’s monitor. When used in con-junction with customer provided large screen

To Voice MailEach station may be programmed to allow or deny the ability to forward intercom calls to voice mail. Whendenied, valuable message time in

EstablishedThis feature enables a keyset user to pick-up an establish call in progress at a single line extension connect-ed to a modem on a PC. An EP

Caller ID Review ListThis feature allows display keyset users to review Caller ID information for calls sent to their stations.This listcan be from te

4 BUSINESS FEATURE PACKAGE4.1 SYSTEM FEATURES DESCRIPTIONS...

CENTREX/PBX USECENTREX and PBX lines can be installed in lieu of central office trunks. CENTREX and PBX feature access codesincluding the command for

phone facility programming. OfficeServ Call is a client server based application that supports both an end-user (GUI) interface and industry standards

DATABASE PRINTOUTA copy of the customer database can be obtained by using the Web Management program.This informationcan be directed to a printer or t

DOOR LOCK RELEASE (PROGRAMMABLE)After answering a call from the door phone, users can dial a code to activate a contact closure. This can beused to op

FLEXIBLE NUMBERINGSystem programming allows stations to have three or four digit extension numbers beginning with the digit2 or 3.Three digit default

INDIVIDUAL LINE CONTROLEach station in the system can be individually programmed to allow or deny dialing out as well as allow ordeny answering for ea

MEMORY PROTECTIONIn the event that power is lost to the system, database is stored in 1GB flash memory. Temporary logs, pegcounts, alarms and statist

Each Station can have a designated music source for playing to callers placed on Exclusive hold at that sta-tion.Each Trunk can have a designated musi

•Call Intrusion (Barge In): Calls across the network link can be barged in on however the barging stationwill not be muted.•Call Offer/Call Waiting (C

•Do Not Disturb (DND): This feature operates in the same manner as in a non networked switch.•Forward External:This feature operates in the same manne

Convergence: One Solution (Voice, Data, Wireless)1.1OfficeServ Web ManagementWebBrowser(Voicemail/ AA)Data Services4 Port Switch (4LM)ApplicationsOS C

OPERATOR GROUPThe operator group can contain 16 stations to answer incoming calls when unconditional ringing is used.When using sequential or distribu

PRIVATE LINESFor private line use, stations can be prevented from dialing and/or answering any line.PROGRAMMABLE LINE PRIVACYEach outside line can be

Holiday ScheduleThe system has a table of 60 dates that are used to define holidays. On a date designed as a holiday the sys-tem will remain in a ring

SIP StationIn the case of the UAS, the OfficeServ system can be configured as the server, permitting standard SIP termi-nals (Non-Samsung) from third

SYSTEM ALARMSA DISA alarm will warn the customer if the DISA security system has been triggered by too many incorrectpassword attempts. The alarm can

TRANSFERSystem operation permits station users to transfer calls to other stations in the system. Transfers can bescreened, unscreened or camped-on to

the attributes of an actual station port including call forwarding.These virtual ports can be exchanged withreal station ports using the set relocatio

WALKING CLASS OF SERVICEThis feature allows users to make calls or use features from a station that is restricted. The users may eitheruse the WCOS fe

Add-On ModulesAppointment ReminderAutomatic HoldAutomatic PrivacyBackground MusicBusy Station CallbackBusy Station Indications (BLF)Call Coverage KeyC

APPOINTMENT REMINDERWhen programmed for a specific time, a keyset will sound a distinctive ring to remind the user of meetingsor appointments. Alarms

The OfficeServ 7030 can be wall-mounted, or set on a desktop. Its compact cabinet design, RJ-45 connectors, andCAT 5 cabling allows it to easily integ

tion while at the remote station. To display the Follow Me condition, the TRSF/transfer key lights steady redat the station that is forwarded. The TRS

4.33EXCLUSIVE HOLDPressing HOLD twice will hold a call exclusively at a station so no other station can pick up that call. Intercomcalls are automatic

OFF-HOOK RINGINGWhen a keyset is in use, the system will provide an off-hook ring signal to indicate that another call is wait-ing.The ring signal is

PROTECTION FROM BARGE-INEach station can be programmed as secure or not secure. Secure stations cannot be barged-in on. A stationthat is not secure ca

STATION LOCKWith a programmable personal station passcode, any keyset or single line station can be locked andunlocked to control use of each telephon

4.37Account Code DisplayCall Duration TimerCall for Group IdentificationCall LogsCall Processing InformationCaller ID InformationCalling Party NameCal

Name / Number DisplayEach display keyset user can decide if he/she wants to see the Caller ID name, Caller ID number, DID name,DID number, or a mix of

CALLING PARTY NUMBERWhen an intercom call is received, all display stations show the calling party’s extension number before thecall is answered.CONFE

OUTSIDE LINE IDENTIFICATIONEach line can be identified with an 11 character name. Incoming calls display this name before the call isanswered.This fea

SAMPLE DISPLAYSDisplay model keysets have a large, easy-to-read, 32 character liquid crystal display. Helpful call processing infor-mation is provided

1.2 SIZE AND CONFIGURATIONThe OfficeServ 7030 is a modular and flexible platform.The cabinet has one (1) dedicated trunk slotfor the 4TM and two (2) u

SAMPLE CALLER ID4.42Home Page

SAMPLE UCD DISPLAYS4.43Home Page

AUTO ATTENDANT FEATURESApplication Backup and RestoreAutomatic Self ConfigurationCaller ID RoutingCamp-On SupportFax Detection and RoutingGlobal Opera

MENU TREE ROUTINGThe automated attendant routes calls through a menu tree structure. Menus are able to process callers by avariety of means, such as:

SYSTEM ACTIVITY REPORTSThe OfficeServ 7030 provides many useful automated attendant reports.These reports can be used to man-age traffic patterns as w

Availability ScheduleAdministration MailboxAnswering Machine EmulationAutomatically Forward MessagesAutomatically Log InAutomatic Self ConfigurationBu

AUTOMATICALLY LOG INA user’s voicemail can be configured such that upon calling in to the voicemail they are automatically loggedin to their mailbox w

FOLLOW MEIf authorized to do so, a subscriber can choose to have callers that reach their voicemail box to be forwardedto another destination, such as

MESSAGE PLAYBACK OPTIONSSubscribers are given a wide variety of options when listening to messages. In addition to the standard play,pause, rewind, fa

NIGHT INTERCEPTIf a subscriber configures their availability schedule the system will automatically intercept calls made afterhours. Instead of attemp

1.4Virtual Cabinet Slot AssignmentFigure 1.5 indicates what virtual stations and trunks can be assigned to each virtual cabinet and slot. Each virtu-a

VOICE PROMPTED PROGRAMMINGThe OfficeServ 7030 provides a robust telephone user interface (TUI) for voicemail configuration. This TUIallows administrat

4.534.6 SAMPLE SMDR PRINTOUT(WITHOUT CALLER ID)Home Page

4.544.7 SAMPLE SMDR PRINTOUT(WITH CALLER ID/ANI NUMBER)Home Page

4.554.8 SAMPLE OF UCD EMBEDDED REPORT============================================================UCD GROUP 529 : SALESFROM: SUN 02 Feb 00:00TO : SUN

4.9 UCD CALL STATISTICSCALLS IN QUEUE NOWHow many calls are currently in queue.This statistic is a real time statistic and so will not print on a repo

b) Calls that are not answered by an agent and go to final destination.c) Calls that are sent to the UCD group but callers hang up before being answer

4.10 UCD AGENT STATISTICSLOGGED INThe number of stations programmed in the UCD group and the number of stations that are currently logged in.This stat

4.11 SAMPLE TRAFFIC REPORTTRAFFIC REPORT FOR [ STA Miami ] Mar/21/1999 13:35**************************** SYSTEM STATISTICS ********************

4.12 TRAFFIC REPORT OVERVIEWA***************************** SYSTEM STATISTICS ****************************1 BEGINNING: 04/01/99 08:00

10. TRUNK RECALLS TO OPERATOR GROUP: These are any trunk calls that recalled to the operator group.11. INTERNAL PAGE USED: Peg count of every time int

1.2.2 SYSTEM CAPACITIESWhen configuring a system to meet your requirements, select the appropriate number of interface cards listed inPart 2 of this b

6. OUTGOING: This is the number of times this trunk was used to make an outgoing call. A valid outgoing callis defined by the SMDR START TIME programm

5. ANSD: This is a count of how many times an outside call was answered by the specific station.Outside callersrecalling a station are not counted aga

PART 5. GENERAL USER INFORMATION5.1 RADIO FREQUENCY INTERFERENCEWARNING: This equipment has been tested and found to comply with the limits for a Clas

RINGER EQUIVALENCE (REN)The REN of the 4TM (0.4B) is used to determine the number of devices that may be connected to a telephone line.Excessive RENs

5.6 UNDERWRITERS LABORATORIESThe OfficeServ 7030 system has been tested to comply with safety standards in the United States and Canada aslisted below

SAMSUNG TELECOMMUNICATIONS AMERICABUSINESS COMMUNICATION SYSTEMS 5 YEAR WARRANTYSAMSUNG TELECOMMUNICATIONS AMERICA (“STA”), warrants to its authorized